By placing an order with Tova Camera, you agree to the following terms and conditions. These are designed to ensure a smooth and transparent shopping experience.

Order Acceptance

  • All orders are subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order due to stock limitations, suspicious activity, or delivery issues.

Product Information

  • We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to screen differences or product updates.

  • In case of pricing errors, we reserve the right to correct the price and contact you before fulfilling the order.

Pricing

  • Prices are listed in local currency and are subject to change without notice.

  • The price confirmed at the time of order will apply.

Payment

  • We accept Cash on Delivery (COD) exclusively.

  • No advance or online payments are accepted.

  • Payment must be made in full upon delivery.

  • Orders will only be handed over once full payment is received.

Shipping and Delivery

  • Shipping timelines and details are outlined in our Shipping Policy.

  • Customers are responsible for providing accurate delivery information.

Returns and Refunds

  • Returns and refunds are governed by our Returns Policy.

  • Refunds are issued as store credit or product exchange only.

Customer Responsibilities

  • Customers must ensure someone is available to receive the order at the delivery address.

  • Failure to provide correct details or be available may result in delivery delays or cancellation.

Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of our services indicates acceptance of any changes.

Contact

For any inquiries about these terms, please contact us at
[email protected]